Job Detail
| Job Title | Regional Head Sales & Service – Jhelum | Career Level | Mid Career Level |
|---|---|---|---|
| Job Type | Permanent | Location | Jhelum |
| Division | Govt. & Corporate Sales North |
Job Description
- Job Purpose:
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- Onboard, grow, and retain accounts in assigned city and industry segments. Own industry revenue, new accounts, portfolio adoption (Cloud, DICT/Solutions, Mobility, Fixed/Connectivity), and post-sales service excellence. Be the single commercial face to customers and the field champion
- Job Responsibilities:
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Growth, Revenue and Account Outcomes:
- Deliver quarterly/annual revenue, gross margin, and new accounts targets; own expansion within named accounts
- Build and run a regional plan by industry; set goals for each industry and team; review weekly and course-correct early
- Drive portfolio mix: execute attach/cross-sell plays to hit product-line targets (Cloud, Solutions/DICT, Mobility, Fixed)
Industry Execution and Coverage Discipline:
- With IGPD, enforce account/industry tagging; close white-space by city; prioritize named prospects and expansion
- Maintain current account plans (stakeholders, buying centers, risks); secure customer reference
Pipeline Creation and Deal Management:
- Run daily prospecting cadences and weekly deal reviews to meet pipeline coverage, velocity, and win-rate goal
Solution Selling and Bid Coordination:
- Lead discovery across business, technical, and commercial tracks; position end-to-end solutions (Cloud + Network + DICT)
- Coordinate with Solutions & Delivery Center for architecture, demos/PoCs, SoW inputs, and proposal quality
Partnerships:
- Co-sell with CSPs/SIs/ISPs where relevant; align joint account plans with Cloud Business & Partnerships; harvest partner leads
Field Intelligence and Feedback Loop:
- Capture win/loss, competitor moves, and price-to-win signals; feed IGPD, Products, DICT Center / Cloud Center to sharpen plays and offers
Cash and Customer Experience:
- Ensure timely bill payments and collections; partner with Credit/Contracts on disputes and holds
- Own regional customer experience outcomes in collaboration with Delivery/Service Assurance (issues, escalations, acceptance).
- Eligibility Criteria (Education, Knowledge, Experience and Skills):
- Education:
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- Must have Bachelors Degree/ Equivalent, preferably in business, marketing, CS, IT, Engineering or other fields with experience of Sales & Services
- Work Experience:
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- Should have preferably 3-4 yrs. of experience ICT Solution designing and Cloud experience shall be preferred
- Skills - Generic:
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- Skills - Job Specific:
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- Special Requirement:
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- Others:
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