Job Detail

Job Title Regional Head Sales & Service – Jhelum Career Level Mid Career Level
Job Type Permanent Location Jhelum
Division Govt. & Corporate Sales North    

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Job Description

Job Purpose:
  • Onboard, grow, and retain accounts in assigned city and industry segments. Own industry revenue, new accounts, portfolio adoption (Cloud, DICT/Solutions, Mobility, Fixed/Connectivity), and post-sales service excellence. Be the single commercial face to customers and the field champion
Job Responsibilities:

Growth, Revenue and Account Outcomes:

  • Deliver quarterly/annual revenue, gross margin, and new accounts targets; own expansion within named accounts
  • Build and run a regional plan by industry; set goals for each industry and team; review weekly and course-correct early
  • Drive portfolio mix: execute attach/cross-sell plays to hit product-line targets (Cloud, Solutions/DICT, Mobility, Fixed)

 Industry Execution and Coverage Discipline:

  • With IGPD, enforce account/industry tagging; close white-space by city; prioritize named prospects and expansion
  • Maintain current account plans (stakeholders, buying centers, risks); secure customer reference

Pipeline Creation and Deal Management:

  • Run daily prospecting cadences and weekly deal reviews to meet pipeline coverage, velocity, and win-rate goal

Solution Selling and Bid Coordination:

  • Lead discovery across business, technical, and commercial tracks; position end-to-end solutions (Cloud + Network + DICT)
  • Coordinate with Solutions & Delivery Center for architecture, demos/PoCs, SoW inputs, and proposal quality

Partnerships:

  • Co-sell with CSPs/SIs/ISPs where relevant; align joint account plans with Cloud Business & Partnerships; harvest partner leads

Field Intelligence and Feedback Loop:

  • Capture win/loss, competitor moves, and price-to-win signals; feed IGPD, Products, DICT Center / Cloud Center to sharpen plays and offers

Cash and Customer Experience:

  • Ensure timely bill payments and collections; partner with Credit/Contracts on disputes and holds
  • Own regional customer experience outcomes in collaboration with Delivery/Service Assurance (issues, escalations, acceptance).

Eligibility Criteria (Education, Knowledge, Experience and Skills):
Education:
  • Must have Bachelors Degree/ Equivalent, preferably in business, marketing, CS, IT, Engineering or other fields with experience of Sales & Services
Work Experience:
  • Should have preferably 3-4 yrs. of experience ICT Solution designing and Cloud experience shall be preferred
Skills - Generic:
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Skills - Job Specific:
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Special Requirement:
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Others:
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